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I’m struck by how often I notice quote marks that are not hanging when they are the first character in a line of text. I see this everywhere—in print, on the Web; anywhere text lives. It’s giving me heartburn.
Typesetting details like hanging quotes contribute to an overall sense of competent design. Good typography is about paying attention to alignments, punctuation, scale, and the relatedness of the elements on the page to faciliate easier reading and comprehension.
Quote marks are smaller than normal characters and sit above the baseline, so they have less “weight”, or appear lighter optically. Thus, they interupt the imaginary line that runs flush left of text blocks. Consider the following example:

Compared to the alignment on the right, notice how the “B” on the left appears slightly off.
Industry standard software such as InDesign makes hanging quotes a breeze.
I use the blockquote tag set with a negative text-indent.
blockquote {text-indent: -5px; /* Fixed size */}blockquote {text-indent: -.357em; /* Relative size if containing block default is 14px */}“Take kindly the counsel of the years,
gracefully surrendering the things of youth.
Nurture strength of spirit to shield you in sudden misfortune.
But do not distress yourself with dark imaginings.
Many fears are born of fatigue and loneliness.”—From Desiderata, by Max Ehrmann, 1927
Did you notice this method also optically aligns the em dash? Sweet.
Compare with the text below:
“Take kindly the counsel of the years,
gracefully surrendering the things of youth.
Nurture strength of spirit to shield you in sudden misfortune.
But do not distress yourself with dark imaginings.
Many fears are born of fatigue and loneliness.”
—From Desiderata, by Max Ehrmann, 1927
Noticing the details of good typography moves your design from good to polished, and contributes to the unspoken, often unquantifiable value of readability. You don’t notice it when it works, but you sure do when it doesn’t. So, for the love of God, hang your quotes.
